Shipping policy

Processing time

Orders are processed within 1 to 3 business days, Monday through Friday, excluding holidays. Pre-order and gift set orders ship or become ready for pickup by the date listed on the product page.

Shipping within the United States

We currently ship within the United States only. Shipping options and rates, including Standard and Express, are calculated at checkout. Once your order ships, you will receive a confirmation email with tracking information.

Local pickup in Atlanta

Local pickup is available at Lenox Square in Atlanta. Choose Pickup at checkout. We will email you when your order is ready, along with pickup details. Please bring your order confirmation. Orders not collected within 14 days of the ready-for-pickup email may be cancelled and refunded.

Holiday orders

To receive your order in time for Christmas, please order by December 5. Final gift set orders close December 10 at 11:59 PM ET.

Lost or delayed packages

Nareen Parfums is not responsible for delays caused by carriers or weather. If your tracking has not updated in 7 business days, or your package is marked delivered but you have not received it, email us at soraya.faiz@nareenparfums.com and we will help you resolve it with the carrier.

Incorrect addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. Reshipping costs for returned packages are the customer's responsibility.